No matter what industry it is, business model is the problem faced by all enterprises that are mainly in the form of chain-store operation: how to per...
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Since the beginning of Trisearcher establishment, consumer satisfaction study has been considered as one of company main businesses. From the initial ...
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Market Potential means within a specific time period and condition, the most optimistic evaluation on gross purchase of some products in some market. ...
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In the process of customer behavior research, usage and attitude research (U&A) is the key subject. With the U&A model, not only are companies able to...
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Customer loss investigation refers to survey and research on consumers, who are former users of some brands or services, but due to some reasons disco...
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Market Potential means within a specific time period and condition, the most optimistic evaluation on gross purchase of some products in some market. ...
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2016/3
A couple of years ago, a client participated a seminar called “how mystery shopping plays a role in strengthening company inner development and boosting service efficiency”
2016/3
Mystery shopping can help you attract more customers, and this method is widely recognized as a valuable marketing and customer service means. A mystery shopping mode can be realized via lots of different means, which is often not agreed by people. Following are a few suggestions:
2016/3
After four long and tiring years of negotiations, the European institutions announced on the 15th December 2015 that they had reached a political agreement on the shape and the content of the future data protection framework.
2016/3
Nowadays when service is playing an increasing important role in company development, the victory in competition depends on excellent service consciousness of employees. We know that a good result comes from a series of good behaviors.
